fulfillment policy
Refund policy: No refunds on consulting services, per industry standard. Please be in touch with any questions prior to purchasing.
Shipping or delivery policy: All physical products will be shipped within 7-10 business days.
Return policy and process: No returns unless a product is damaged upon delivery. If damaged, please contact hello@katherinegramann.com within 48 hours of receipt of item.
Cancellation policy: Any subscriptions or ongoing client work may be discontinued within 30 business days unless agreed upon otherwise in a signed client contract.
Please reach out to Katherine with any questions at all before or after purchasing.